COVID-19 Important Information Click here to read the latest updates and FAQs regarding Shellabears COVID-19 Policy

COVID-19 Announcement

Date Updated: 27 April 2020

COVID 19 IMPORTANT INFORMATION – PROPERTY INSPECTIONS

Our Homes Remain Open – Private Viewings by Appointment

At Shellabears, we remain fully operational and are here to help with all your housing needs. By using every technology and adapting to the changing circumstances, we will continue to support Buyers needing a home and Sellers looking to sell their property.

In-line with government restrictions on gatherings of 10 people being relaxed, from Monday 27th April we will once again be conducting Home Opens, under the strict rules and advice of the premier.

There will be strict record keeping of all attendees of a Home Open, with the adherence of 1.5m social distancing and the number of people inside a home at any time, no greater than 10 (including the agent). Strict hygiene practices will be followed, with hand sanitizer or hand-washing facilities for use on entry and exit of the property. We also request that attendees kindly refrain from touching surfaces.

For the majority of properties we offer a 3D Virtual Tour, as well as a Property Video which can be utilised prior to an in-person inspection. We also have Virtual Home Opens which can be viewed LIVE on our Facebook page and allow you to walk through a property virtually from start to finish with the Sales Rep, or subsequently on request.

Private Inspections and appointments via facetime and video conferencing are still very welcomed by our agents, who will be very happy to give you a detailed walk-through of a property at a time to suit you. All property videos can also be viewed on Instagram TV and Youtube.

Further COVID 19 Information

We ask that if you have travelled overseas in the past 14 days, have been in close contact with someone who has, or someone you suspect may be carrying the virus, you do not enter the office or attend any of our properties.

In relation to this, we have taken the following measures:

  • Hand sanitisers and antibacterial soaps are to be used by all staff and visitors to the office on arrival and at regular intervals throughout the day.
  • High touch-point areas are disinfected and cleaned regularly.
  • All mobile devices are cleaned every three hours.
  • All non-essential internal and external group meetings have been postponed until further notice.
  • Whilst the Shellabears office remains open, a large proportion of staff are working remotely with a reduced staff presence in the main office.

Thank you for your kind co-operation and support during this time.

As always call to discuss, we have been Your Best Property Decision for 95 years and are looking to our 100th birthday with optimism and determination. Join us.

Chris Shellabear
Principal